Privacy Policy
This Privacy Policy describes how BOLTWARD TECHNOLOGY PTE. LTD. ("Boltward", "we", "our" or "us") collects, uses and shares information in connection with our website, applications and related services (together, the "Services").
1. Information we collect
We collect the following categories of information:
- Account information — such as your email address and authentication details when you create an account or contact us.
- Payment information — when you purchase a subscription, payment is processed by our payment provider (Stripe). We receive limited billing details (such as subscription status and the last four digits of a card); we do not store full payment card numbers.
- Device and technical information — such as device type, operating system, app version, language and similar diagnostic data needed to provide and secure the Services.
- Usage and diagnostic data — such as crash reports and performance data used to detect and fix problems.
Where our Services include privacy or secure-connection features, we operate them to minimise the data we hold and do not sell records of your activity. Specific data practices for a given app are described in that app's documentation.
2. How we use information
We use the information we collect to provide, maintain and improve the Services; to process subscriptions and payments; to provide customer support; to communicate with you about your account and our offerings; to keep the Services secure and prevent abuse; and to comply with legal obligations.
3. Cookies and similar technologies
Our website uses cookies and similar technologies to operate the site, remember your preferences and understand how the site is used. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
4. Advertising
Some of our applications are offered free of charge and may display advertising. Ads may be served by third-party advertising networks, including Google AdMob and Google AdSense. These providers may use device identifiers, cookies and similar technologies to serve, personalise, cap and measure advertising. Their handling of this information is governed by their own privacy policies — see How Google uses information from sites or apps that use our services. Where required by law, we ask for your consent before personalised ads are shown, and you can opt out of personalised advertising through your device settings.
5. How we share information
We do not sell personal information. We share information only with service providers who help us operate the Services, including:
- payment processing (Stripe);
- advertising in our free apps (Google AdMob / AdSense);
- analytics, crash reporting and error monitoring;
- cloud hosting and infrastructure;
and where required by law or to protect our rights and the safety of our users.
6. Data retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by applicable law, after which it is deleted or anonymised.
7. International transfers
We are based in Singapore and may process information in other countries. Where information is transferred internationally, we take steps to ensure it remains protected in accordance with applicable law.
8. Your rights
Subject to applicable law, you may have the right to access, correct, export or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.
9. Children
Our Services are not directed to children under the age of 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above.
11. Contact us
Questions about this Privacy Policy can be sent to support@boltward.com, or by mail to:
BOLTWARD TECHNOLOGY PTE. LTD.
60 Paya Lebar Road, #04-16
Paya Lebar Square, Singapore 409051